This Cookie Policy explains how Jyoram LLC, a Texas limited liability company doing business as Harlo ("Harlo", "we", "us", or "our") uses cookies and similar technologies on our websites, dashboards, and related online services (collectively, the "Sites"). It should be read together with our Privacy Policy. This policy covers the cookies set when you visit our own Sites; it does not cover the telephone, chat, or audio conversations handled by our agent platform, which are described in the Privacy Policy.
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, to remember your preferences, and to provide information to site operators. Cookies may be "session" cookies (deleted when you close your browser) or "persistent" cookies (which remain until they expire or you delete them). "First-party" cookies are set by the site you are visiting; "third-party" cookies are set by another domain.
The table below lists representative cookies.
| Cookie | Type | Purpose | Duration |
|---|---|---|---|
harlo_session |
Strictly necessary | Maintains your authenticated session. | Session |
harlo_csrf |
Strictly necessary | Protects against cross-site request forgery. | Session |
harlo_prefs |
Functional | Stores UI preferences such as language and layout. | Up to 12 months |
harlo_consent |
Strictly necessary | Records your cookie consent choices. | Up to 12 months |
_ga / _ga_* |
Analytics | Google Analytics — distinguishes users and sessions for usage measurement. | Up to 24 months |
Some cookies may be placed by third parties that provide services on our Sites, such as analytics, payment, or support tools. These providers may use cookies to perform their services and, in some cases, to collect information across sites. Their use of cookies is governed by their own privacy and cookie policies.
We may also use related technologies such as local storage, pixels/web beacons, and software development kits (SDKs) that function similarly to cookies. References to "cookies" in this policy include these technologies where applicable.
Where required by law, we request your consent before setting non-essential cookies, and you can change your choices at any time through our cookie preferences tool. You can also control cookies through your browser settings — most browsers let you block or delete cookies. Blocking strictly necessary cookies may cause parts of the Sites to stop working. Useful guidance is available at allaboutcookies.org.
Some browsers offer a "Do Not Track" (DNT) signal. Because there is no consistent industry standard for DNT, our Sites may not respond to DNT signals. We honor recognized opt-out preference signals where required by applicable law.
We may update this Cookie Policy from time to time. We will post the updated version with a revised "Last updated" date and, where required, provide additional notice or re-request consent.
Questions about our use of cookies can be sent to:
Jyoram LLC (d/b/a Harlo)
8228 Oakwood
Plano, TX 75024
United States
Privacy: privacy@askharlo.ai